Bitrix24 · VAT and e-invoicing in the UAE

VAT, dirhams and e-invoicing in Bitrix24

A CRM for a UAE company has to know the 5% VAT rate, the client's TRN and the deal currency, and from 2027 B2B invoices in the UAE go through the national e-invoicing system. We set up Bitrix24 so the invoice data is clean from the first deal and never retyped by hand in the accounting system

5%standard VAT rate
1 Jan 2027e-invoicing for revenue of AED 50M+
1 Jul 2027e-invoicing for all other businesses
AEDbase currency, plus USD, EUR, RUB

What we set up in the CRM

Currencies

AED as the base currency, with deals in USD, EUR or roubles. Management reports roll up in dirhams at the rate you set

Tax in products and invoices

The 5% rate in the catalogue, prices with or without VAT, and the tax amount as a separate line in the invoice and the deal. Products and services under a different regime get their own rate

Client details

TRN, legal name as in the licence, emirate, mainland or free zone. Required fields stop a deal from moving to invoicing until the details are complete

TRN check before the invoice

The TRN format is checked on entry and an empty or incomplete number is flagged. The mistake is caught in the CRM, not after the invoice has reached the client

Quotes and invoices

Quote and invoice templates in English and Russian, with the seller's and buyer's TRN, the amount before tax, the tax and the total

Reports

Revenue with and without VAT, by manager, business line and currency. Accounting sees the same numbers as sales

E-invoicing in the UAE: what changes

The UAE Ministry of Finance is making electronic invoices mandatory for B2B and B2G in phases. The invoice becomes a structured file in the PINT AE format (a Peppol standard), and for these transactions a PDF or paper no longer counts as an invoice. It is exchanged through accredited service providers (ASP) in a five-corner model: the seller, the seller's provider, the buyer's provider, the buyer and the FTA

Where Bitrix24 fits

The electronic invoice is produced by the accounting system and sent through the ASP; the CRM does not issue it. But almost every invoice error starts earlier, in the CRM: a wrong TRN, a client name that does not match the licence, a product without tax, an amount typed by hand. That is why we prepare the CRM in advance

How the work goes

1

Data audit

We review how the CRM stores clients, products, taxes and currencies

2

Setup

Currencies, tax rates, required fields, invoice templates

3

Integration

The link to the accounting system and statuses back in the deal

4

Data clean-up

We complete TRNs and details for existing clients before your go-live date

This is not tax advice. Dates and requirements follow the timeline published by the UAE Ministry of Finance; check them with the FTA and your accountant before you switch

See also