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Vector · sales team call analytics
Vector sees where the sales team loses clients
We connect to your calls, immediately show the weak points of the sales department, give initial recommendations, and help strengthen the script, the team, and the next step.
Analysis of 100% of calls
Recommendations for employees and the company
Problem calls and loss points
We are trusted by companies where call quality directly affects sales
Powered by Vector
HAVAL
CDEK
+35%
growth in sales team efficiency
+40%
request processing speed · CDEK case
- Why customers are lost
Why businesses lose customers even when there are plenty of calls
The problem is not the number of calls. The problem is that the business does not see where inside these calls the sale is lost.
Managers work differently
It is not clear where exactly leads are lost
Managers cannot listen to all the calls
The script is followed inconsistently, and new hires are hard to train
Manual control is expensive and does not scale
up to 30%
of leads are lost in calls
+35%
efficiency with Vector
- Analysis of every call
What Vector sees in every call
Sales structure and standards
- ›Completion of all sales stages
- ›Adherence to script stages
- ›Compliance with standards
What happened to the client
- ›Client reaction
- ›Conversation transcription
- ›Result and next step
Does it lead to a deal
- ›Conversation scoring
- ›Probability of sale
- ›Problematic / good / critical
Monitoring manager performance
- ›Filling in the minutes
- ›Manager behavior
- ›A single standard across the department
- Vector personal account
Calls, employees and growth points in one place
account.vectorsales.pro
Call monitoring and growth points
Sales department · 6 employees · updated today 14:20
Week
Month
Quarter
Calls per month
1 248
▲ +12% vs previous
Average score
7.8 / 10
▲ +0.6 points
Conversion to deal
24%
▲ +3% vs previous
Losses at stages
18%
▼ −5% - decreased
Employees · quality and growth points
score · conversion
EmployeeQualityConvGrowth point
AKAnna Kovaleva
9.1
31%
Benchmark · mentor
DSDmitry Sedov
8.2
27%
Next step
MTMarina Titova
6.4
19%
Objection handling
ILIgor Lapin
4.7
11%
Needs identification
Quality by week
N1
N2
N3
N4
Department growth points
Objection handling−22%
Next step−18%
Needs identification−9%
MetricsQuality, volume, and dynamics of the department calls
Detailed breakdownEvery call with a score, stages, and a transcript
RecommendationsFor the company and for each employee
Top objectionsCommon client objections across the department
Top requestsClient wording for scripts and SEO
- Sales stages
Vector evaluates all 10 stages of the conversation
01
Greeting02
Introduction03
Needs identification04
Clarifying the situation05
Amplifying the pain06
Solution presentation07
Objection handling08
Confirmation of interest09
Next step10
Call closing
- Value for everyone
What the business and the team get
- ✔Fewer lost leads
- ✔Less manual control
- ✔A transparent picture of the sales department
- ✔Improved quality of handling requests
- ✔A tool for sales growth
- ✔Understanding where the department is underperforming
- ✔Which managers to strengthen
- ✔Which script stages break down
- ✔What to change in training and process
- ✔The full picture without manually listening to calls
- ✔Clear feedback after calls
- ✔Recommendations on how to improve sales
- ✔The ability to learn from your own conversations
- ✔The most frequent customer questions
- ✔The most common objections
- ✔Real client wording
- ✔Keywords and phrases for SEO and content
- Vector vs standard analytics
Not control for the sake of control, but a sales growth system
Vector sales growth
- ✓Shows where the customer is lost
- ✓Evaluates the sales stages and the script
- ✓Finds problem calls
- ✓Gives recommendations after every conversation
- ✓Helps managers learn on their own
- ✓Provides insights for marketing, content, and SEO
- ✓Does not require heavy integration at the start
Standard analytics reports
- ✕Shows only the call text
- ✕Produces reports for the sake of reports
- ✕Controls but does not develop
- ✕Requires separate manual analysis
- ✕Does not teach the manager to work independently
- ✕Does not give clear actions for growing sales
- Connection
How to start fast and see right away where sales are lost
1
We connect CRM and telephonyBitrix24, amoCRM, UIS, Mango and other services.
2
We upload the callsCurrent conversations and, if needed, the previous period.
3
We build analyticsBy calls, employees, departments, and request types.
4
We give recommendationsWeak spots, problem calls and first growth points.
- Integrations
Easily integrated into the current infrastructure
- ⇄CRM and telephony connect quickly
- ⇄You can pull in current calls and past periods
- ⇄Data can be sent back to CRM
- ⇄If needed, deep analytics in Power BI
- Pricing
Choose a plan for your call volume
All plans include call analytics, recommendations for employees and the company, integrations and management insights. Choose a prepayment term and the price and the savings recalculate instantly.
Monthly payment · discounts apply with prepayment
Start
1 000 AED/mo
0.20 AED/min · 5,000 minutes per month
For your first connection and small teams.
Choose Start
Popular
Team
1 700 AED/mo
0.17 AED/min · 10,000 minutes per month
For a stable sales team with a moderate call volume.
Choose TeamScale
from 4,000 AED/mo
0.13 AED/min · from 30,000 minutes per month
For large sales departments, chains and call-heavy companies.
Choose ScaleCost calculator
Slide the control and we will show the plan and the price for the selected prepayment.
Minutes of calls per month
10 000
10 000 min
2,000 min60 000 min
We recommend a plan
Team
1 700 AED/mo
estimate with the selected prepayment
Free connection + 5 hours of analysis
Connect Vector and see where your team loses customers
We will connect real calls, show the weak spots of your department, and give initial recommendations for sales growth, with no payment at the start.
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