Bitrix24 support in Dubai and the UAE
We run your portal after launch: adjust processes and automations, onboard new employees, set up permissions, and fix integrations with email, telephony and messengers. We work in monthly hour packages and log the used hours openly, so you can see where they went
Support packages
Transparent packages based on the number of hours a month. An extra hour beyond the package costs 250 AED
5 hours a month
Small regular tasks: new users, field and notification tweaks, consultations for the team
AED 1,250 a month10 hours a month
Development and regular improvements: processes, reports, integrations, training for new people
AED 2,300 a month20 hours a month
Active work and growth: several directions, complex automations, constant change
AED 4,200 a monthWhat support includes
- User and permission administration, onboarding new employees
- Adjustment of CRM entity settings: fields, reference books, cards
- Editing roles, groups and access logic
- Updating processes and automations as the company changes
- Setting up notifications and workflow logic
- Email, telephony and messengers: connection and troubleshooting
- Reports and dashboards for the questions management asks now
- Consultations on Bitrix24 functionality for your team
When it is time to take support
Clients usually come to us with one of four situations
The portal is set up but drifts
Processes changed and the system did not. Deals run outside the pipeline and reports do not match reality
It was implemented long ago, and not by us
We start with an audit: we look at processes, permissions and integrations and put together a plan of work
The company is growing
New departments, new roles, new sales directions. Every change needs work inside the system
There is no in-house admin
Keeping a full-time specialist costs more than a package of hours, and tasks come up every week
How it works
Portal audit
We review processes, permissions and integrations and find what gets in the way
Plan of work
We build a prioritized task list and pick the package of hours
Work on tasks
We make the changes and log the hours spent openly
Development
Every month we look at what changed in the business and adjust the system
What makes us different
- We work with business logic, not just with configuring buttons
- Implementation and support sit in one team, so tasks are not handed over
- The same team does analytics, automation and AI agents, so the portal grows beyond CRM
- Invoices and quotes in dirhams: we work with businesses in the UAE and with Russian-speaking companies worldwide