We improve business efficiency through processes, analytics and AI
MakeBiz Group is an IT company in the UAE. We fine-tune processes and embed automation and artificial intelligence into sales, documents and calls. Less routine and fewer losses, more profit.
We work with companies in sales, distribution, real estate, logistics, manufacturing, B2B services and retail.
We bring together processes, analytics and AI into a single system
We do not implement technology for the sake of technology: first we find where the business loses money and time, then we integrate solutions that deliver measurable results.
Processes and automation
We fine-tune and simplify business processes, remove manual routine and connect tools into a single working loop. 40% less routine.
Analytics and BI
We turn calls, documents and data into clear management insights: you see where profit grows and where it is lost. 100% of calls analysed.
Artificial intelligence
We embed AI agents and automation into sales, support and documents: they take on the routine and the oversight and work 24/7.
Foundation: everything rests on Bitrix24 CRM. Processes, analytics and AI are linked into one managed system, not a set of disparate tools.
Four products that reinforce each other
Each one solves its own task and connects to your CRM as part of a single system.
CRM foundation: Bitrix24 as a managed environment for sales, processes, analytics and integrations.
Artificial intelligence, built into your processes
Not technology for the sake of technology. AI takes on routine, control and analysis and frees up the team for growth. How key processes change under AI management:
documents, quotes and reports are prepared 3 times faster
100% of calls and inquiries are analysed
40% less manual operational routine
From diagnostics to profit growth
Processes and loss points
A solution tailored to your company
AI, CRM, analytics
The team is ready
Result and development
Our case studies
Apartico: a thousand rental objects in one CRM: Rental of apartments, serviced apartments, dachas and houses now runs in one system: over a thousand objects, listings posted to Avito, Cian and other portals on their own, an AI agent sorting enquiries and helping with
Unilin: on-premise Bitrix24 in the field and market analytics: Third year on Unilin: an on-premise Bitrix24 on their own server, reworked for regional sales, managers working from a phone in the field, wired into 1C and ERP, with BI on the market, retail points, products and the com
CDEK: the B2B arm on Bitrix24 with agents and dashboards: Second year on the CDEK corporate arm in Russia and Kazakhstan: an on-premise Bitrix24 built to fit, wired into their internal systems, AI agents and BI dashboards for corporate clients.
HAVAL: Vector listens to the whole dealer network: Dealership sales calls across Russia go through Vector: over 300,000 minutes a month, 40+ criteria per conversation, anything under 70% pulled up to a senior manager, and the whole picture in BI dashboards.
Performia: from enquiry to graduating a group in one system: The whole company cycle now sits in one system: two sales lines, training groups run across every program, account management and a finance block with installments, receivables and payables, electronic document flow, and